Privacy Policy
We have developed a privacy policy to keep you informed of what personally identifiable information (“PII”) we may collect from you, what this information will be used for, with whom such information will be shared, and the security procedures we have implemented to protect your privacy. PII includes information that can be linked to a specific individual, such as name, address, phone number or email address.
Browsing
When you browse our Sites, we do not collect personally identifiable information about you, such as your name, address, phone number and email address, unless you voluntarily provide it to us. This means that we will not know your personally identifiable information just because you browse our Sites unless you have created an account and login when you access the Sites or access the Sites from a link in an email that we sent to you. When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need, as explained below.
General Information Collected
To monitor site usage and improve the quality of our Sites, we gather general information about the use of our website. We use web server logs and industry-standard website statistics software to count the number of users who visit our Sites and to count the number of views of particular pages, as well as to track other general statistics about our website. We do not track individual users’ visits to our website. At times Holiday Hike may share with third parties aggregate, anonymous information about overall usage of our website and other Internet services that we collect, to provide general information about our Internet services, sell advertising, or establish sponsorship or other business relationships.
Information Collected from Surveys
We may conduct online surveys via pop-up windows on our website. Participation in such surveys is voluntary and you may decline to participate. In general, the data collected in such surveys will be used by Holiday Hike and not shared with any third parties.
Information Collected to Process a Transaction
To conduct a transaction on Holiday Hike website, visitors must have, or create, a login account. Visitors who are Members of Holiday Hike will use their member login (i.e., user name) and password. More information on Members is detailed below. Non-members visitors will need to create an account to generate a unique login and password. Information collected from non-members may include your name, address, telephone and fax numbers, email address, and credit card number or other payment information.
Information Payment Method
Payment information, such as your credit card details, is collected only to process a transaction and is stored in an encrypted format. Reasonable measures are taken to ensure your payment information is not vulnerable to theft or interception. We will not store or distribute your payment information in a manner that is not necessary for processing a transaction.
Members' Information
Holiday Hike offers members certain services through the restricted-access “Members Only” section of our Sites. In the Members Only section, members can access and update their Member Profiles, which include personal information we have collected from each member as part of their membership application. Member Profiles are maintained for the Main and Associate member contacts in our main membership database. This information includes information such as member ID number, name, firm/organization, address, telephone and fax numbers, and email address.
The Member Profiles are used by Holiday Hike to distribute certain marketing materials by mail, fax or email. If you are a member and wish to elect not to be included in any of these communications, you may opt-out using the methods listed below.
Cookies and Pixel Tags
Our Sites use “Cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Our Sites require the use of a “Session” Cookie when accessing the online traveler community. “Session” Cookies are temporary and are automatically deleted once you close your internet browser. Session Cookies allow you to log-in and then view and update your content throughout the Site during the same session or visit. Our Sites use a “Persistent” Cookie to direct you to the correct country/language version of our Sites for subsequent visits. Persistent Cookies remain on your computer until you delete them or are otherwise removed upon expiration. We do not use Cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us. Cookies do not corrupt or damage your computer, programs, or computer files.
Pixel tags are not visible to the user of the Site and consist of a few lines of computer code. Pixel tags are not used to collect any personally identifiable information about you. Our Sites use pixel tags to track the aggregate number of page views made on our Sites by all Site visitors. Our email service provider uses pixel tags to determine your ability to receive HTML-based email messages. This capability helps our service provider send email in a format you can read. The sensor does not collect or use any other information. Pixel tags also allow us to know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us.